Sales Account Manager

Location: London / Hybrid
Full-time role

Join the JENKI Team!

Are you buzzed about sharing a positive energy that fuels people every day? – we are hiring an exciting role that will help shape JENKI’s future!

About JENKI:

We are on a mission to make the UK a matcha drinking nation. We started JENKI to fuel the city with a clearer, calmer energy. One that’ll keep you going all day long, without the jitters or the crashes that come with the black stuff. With two bars in Central London, Spitalfields and Selfridges, we have a third opening in May and are primed for rapid expansion this year across the capital. We’ve organically grown our ecommerce community and trade accounts to date but are now poised to drive our energy into expanding these channels further. Whilst we’re currently within the UK market our ambitions are international growth. With a 90% return customer rate in our bars, the opportunities to grow a loyal customer base online and within wholesale are endless…

What we’re looking for

A successful Account Manager with extensive experience in all aspects of the hospitality and retail industry - with a proven track record in field sales, new business development and account management. The successful candidate will be responsible for developing and executing sales strategies to establish and grow partnerships with cafes, restaurants, hotels, gyms, and retailers in an on-trade and off-trade capacity. This role requires a passion for our product, a deep understanding of the hospitality, health and wellness market, targeting relevant stakeholders and the ability to navigate complex sales environments.

Who are you?

  • A leader with a record of continuous success in the management of accounts and business development.
  • A strategic and analytical thinker focused on creating and implementing robust processes to create efficiencies and establish a platform for growth.
  • Delivers exceptional results through a collaborative leadership style, building strong relationships and sharing an unwavering passion in providing exceptional product experiences.

Skills:

  • A proven track record in sales and account management. 
  • Strong interpersonal and communication at all levels and providing a consistently high level of service across large and independent accounts.
  • The ability to work under pressure, deliver key implementation plans and exceed targets.
  • 5+ years of sales experience, especially in B2B product sales.
  • Create and manage a sustainable CRM pipeline; Identify potential clients and opportunities, research into companies and deepening your understanding of the industry, alongside continuous relationship management. 
  • Organisation and attention to detail are essential.
  • Strong expertise in reporting on metrics, insights, forecasting and building a sales strategy.
  • Eagerness to dive into all stages of account management, with an excitement to get in front of your customers and build strong relationships, realising opportunities for account growth.

What you’ll own:

Develop and Implement Sales Strategy: 

  • Create and execute a comprehensive sales strategy targeting a variety of on-trade and off-trade customers.
  • Identify and prioritise key sectors to maximise sales opportunities and revenue growth.

Build and Manage Relationships: 

  • Cultivate and maintain strong relationships with key decision-makers in the trade not retail sectors. 
  • Establish partnerships -  right word? with distributors, supermarkets, gyms, restaurants, and other relevant channels.

Product Knowledge and Training: 

  • Become an expert on matcha and its health benefits. 
  • Provide training to partners to ensure a deep understanding of our products.

Market Analysis and Reporting: 

  • Conduct market research to stay informed about industry trends, competitor activities, and emerging opportunities.
  • Generate regular reports on sales performance, market penetration, and other relevant metrics.

Negotiation and Contract Management: 

Lead and support negotiations with potential clients to secure mutually beneficial agreements.

Ensure the development and management of contracts align with company objectives. Attend client meetings to ensure brand guidelines are being followed.

  • Stakeholder management:
  • Support Sales and Partnership Lead and provide forecast and tracking on sales versus target.
  • Raise Invoices on xero
  • Follow up with incoming leads and BD prospects.
  • Provide quarterly stock forecasts for operations.
  • Work with marketing on social campaigns, sampling, and events.
  • Work with compliance teams.

Benefits:

  • Attractive commission structure
  • Potential for company equity
  • Work travel compensation 
  • A whole lot of JENKI merch & matcha
  • Cycle to work scheme
  • Nest Pension

Job Type: Full-time

Salary: £55k+ per year 

Schedule: 5 days/week (flexible weekends) Ability to commute across London

Application question(s): What will you bring to JENKI as Sales Manager? 

Work authorisation: United Kingdom

If you are keen to discuss the details further, please send me your CV and cover letter to claudia@jenki.co.uk